Cancellation policy

The Replenishment Ritual Subscription

Your glow, on repeat. One less thing to worry about. 

Self-care just got simpler! With the PIPER LILY® Replenishment Ritual Subscription, your Emerald Renewal Elixir refill arrives on your chosen schedule, so you can stay consistent with your skincare without remembering to reorder. A little more time for you, and one less thing on your to-do list!

How It Works

Automatic Renewal & Payment
Your first payment is processed at checkout. Future payments are automatically charged on your original sign-up date according to your selected delivery frequency. Your subscription continues until you skip or cancel.

Your Ritual, Your Rhythm
Choose from the available refill frequencies and enjoy the applicable subscription pricing displayed at checkout.

Skip or Cancel Anytime
You can skip an upcoming order or cancel your subscription at any time through your subscription management options. Please make changes before your next scheduled billing date to avoid being charged for an upcoming order. Orders already processed may not be eligible for cancellation.

Complimentary Shipping & Local Delivery
Radiance Collective members enjoy complimentary shipping or eligible local delivery on subscription orders, subject to availability and program terms.

A Little Love for the Planet 

Please keep and reuse the funnel included with your refill to help reduce unnecessary plastic waste. Need a replacement? Simply leave a note on your order requesting one. Together, we're making thoughtful beauty choices, one refill at a time!

Important Subscription Terms

Please keep your payment and delivery information up to date. Failed payments may delay fulfillment or result in subscription suspension or cancellation.

Subscription prices, benefits, available plans and terms may change from time to time. We will provide notice of material changes and obtain consent where required by applicable law. Changes will not retroactively alter accepted or paid orders.

Subscription orders are subject to our applicable Returns & Refund Policy. Cancelling stops future renewals but does not automatically cancel an order already processed. Nothing in this policy limits your rights under applicable consumer protection laws.

For assistance, please contact us through our website.

Your Ritual. Your Rhythm. Your Radiance. 

Thank you for choosing PIPER LILY® and making time for yourself. Here's to thoughtful beauty, conscious choices, and one less worry!